IT Support

That Helps Your Business Grow

Improve your business with modern IT solutions, and hands-on support.

HCS is a full IT solution for your business organization. From managed IT services to creating and maintaining IT Infrastructure. Keeping your organization efficient, secure, and growing.

Schedule a Discovery call

512-396-TECH

HCS Technical Services: trusted computer support for businesses throughout San Marcos, Austin, Wimberley, and New Braunfels – Let us help you today!

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, we’re here to team up with you and your company for expert support.

If you are looking for reliable and responsive IT support services,
HCS Technical Services can help you today!

MANAGED IT

We'll manage all of your IT services for a predictable, fixed rate.

MICROSOFT 365

Transform the way your business

operates.

CYBER SECURITY

Prevent the unexpected from ruining your

company.

CLOUD COMPUTING

Our solutions are fully scalable and available for a flat-rate fee.

Why Choose Us?

Our personalized service plans are all about giving you exactly what you need—nothing more, nothing less—so you don't have to worry about stretching your budget too thin.

Whether you're looking into cloud options or needing a hand with data backup, we're here to join forces with you and your team, offering our expertise as a helping hand.

If you're on the lookout for trustworthy and quick-to-respond IT support, HCS Technical Services has got your back!

Start Using Your Time Wisely

With the basics of your company all under control, you can focus on more profitable ventures for your company.

Save Capital for Important Projects

With our flat rate IT and managed services, you can more easily budget your costs, allowing you to plan for future projects instead of spending money on unexpected technology breakdowns.

Enjoy Exemplary Uptime

Don’t worry about your network being down at awkward times anymore. With our 24/7 monitoring, you can trust your network will be running when you need it.

A group of people are sitting at desks in an office.

The Benefits and Challenges of a Digital Workplace

January 30, 2025

The Digital Workplace: Benefits, Challenges, and Opportunities

Two men are shaking hands in front of a computer screen.

The Benefits of Working with a Managed Service Provider (MSP)

January 28, 2025

Managing data and IT solutions in-house can be challenging and expensive. That's why many organizations turn to Managed Service Providers (MSPs) to help manage their IT needs. What is an MSP? A Managed Service Provider (MSP) is a third-party company that provides technology and expertise to help businesses manage their IT needs. They offer a range of services, including IT support, cloud management, and cybersecurity. The Benefits of Working with an MSP Working with an MSP can have numerous benefits for businesses, including: Improved performance and operations Enhanced security and compliance Increased scalability and flexibility Access to expert knowledge and technology 24/7 support and maintenance Choosing the Right MSP When selecting an MSP, there are several factors to consider, including: The MSP's track record and reputation The range of services they offer Their level of support and responsiveness Their approach to security and backup Their guidance on workflow options Six Key Factors to Consider When Choosing an MSP Factor #1: The MSP's Track Record Look for case studies, success stories, and testimonials to demonstrate the MSP's suitability for your business. Factor #2: The Range of Services Consider the services the MSP offers and ensure they meet your business needs. Factor #3: Support Look for an MSP that offers 24/7 support and can adjust their staff schedules to meet your business needs. Factor #4: Response Time Choose an MSP that can respond quickly to incidents and mitigate risks to your business. Factor #5: Security and Backup Ensure the MSP has a robust security strategy and backup plan in place to protect your business data. Factor #6: Guidance on Workflow Options Look for an MSP that can provide guidance on best practices for workflow and data management. Recruit Your MSP Carefully When selecting an MSP, don't just consider the price. Look for a team that is a perfect fit for your business, even if it means paying more.

A person is using a cell phone to scan a qr code on a tablet.

QR Codes: Understanding and Avoiding Security Risks

January 21, 2025

Why Those Simple Black Squares Might Be More Dangerous Than You Think

WHAT OUR CLIENTS THINK

"I can always count on HCS with my IT issues. We contract with them and have done so for years and it's a great weight off my shoulders to have the security and peace of mind that I have had since hiring HCS. Highly recommend!"

Anna Boling

"John is the most impressive technician I have dealt with at HCS. He was professional, competent and a great communicator."

John Lande

“I've been a client of HSC for over 10 years and they always exceeds my expectations for service and support. A few days after a request for assistance was resolved, today I received a call from the support tech, John, to confirm that I was satisfied with their response to my inquiry. As always, I am a very satisfied customer. Update 6/14/23. John helped me, once again. He was professional, courteous, knowledgable and completed my request for assistance quickly.”

Cathleen Cranford

“HCS is a great company. If you want experience, efficiency, and great service. Definitely go with HCS. The level of dedication is amazing and honestly I'm shocked beyond words. Thank you HCS. YOU ROCK.”

Nicholas Roberts

"Super quick and helpful. JB was fast and efficient!!"

Marisa Natal

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